Privacy Policy – Netkom Connects

Last Updated: 12 Aug 2025

Netkom Technologies (“Netkom Technologies”, “we”, “us”, or “our”) operates Connects+ (the “App”). Connects+ is a business management and collaboration application that provides features including rental property management, finance and expenses, invoicing, logistics and inventory, vehicles, human resources, attendance, tasks, employee management, communication, and related business operations.

This Privacy Policy explains how we collect, use, store, disclose, and protect information when you use Connects+.

By using Connects+, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you use Connects+, we may collect the following categories of information.

1.1 Personal Information

We may collect information such as:

Full name
Email address
User ID
Phone number, where provided
Physical or business address
Company or organization information
Employee or role information
Account credentials and authentication information

This information is used to create and manage your account, authenticate you, provide access to authorized features, and support business operations.

1.2 Location Information

Connects+ may collect precise and/or approximate location information when you use features that require location services.

For example, location information may be used for:

Attendance and check-in/check-out
Verifying attendance at an authorized workplace or location
Location-based business operations
Providing location-related functionality
Security and account verification

Location access is requested only when required by a feature that uses location information.

You can manage location permissions through your device settings. Disabling location access may prevent certain location-dependent features from functioning.

1.3 Photos and Videos

Connects+ may allow users to upload or select photos and videos for business-related purposes, including:

Profile pictures
Business records
Expenses and receipts
Posts
Comments or other user-generated content
Documents or other business activities

We only access photos or media when the relevant feature requires it and when permitted by your device settings.

1.4 Financial and Expense Information

Depending on the features available to your account, Connects+ may collect business-related financial information, including:

Expenses
Expense descriptions
Invoice information
Payment-related records
Reimbursement information
Purchase orders
Financial records entered by authorized users

We use this information to provide financial, expense, invoicing, reimbursement, and business-management functionality.

Connects+ does not require users to provide personal financial information unless it is necessary for a specific feature.

1.5 Calendar Information

If a feature requires calendar access and you grant permission, Connects+ may access relevant calendar information to provide scheduling or business-management functionality.

Calendar access is not used for unrelated purposes.

1.6 Files and Documents

Users may upload files and documents to Connects+ as part of business operations.

These may include:

Receipts
Invoices
Business documents
Employee-related documents
Expense documentation
Other files associated with business records

Uploaded files are used to provide the feature through which they were submitted and to allow authorized users to access relevant business information.

1.7 User-Generated Content

Connects+ may allow users to create, upload, publish, or interact with content such as:

Posts
Comments
Photos
Videos
Messages or other business-related content
Other information submitted through collaboration features

User-generated content may be visible to other authorized users according to the permissions and configuration of the relevant organization or account.

Users should not submit sensitive personal information through public or shared areas of the App unless it is necessary for the intended business purpose.

1.8 App Usage and Interaction Information

We may collect information about how users interact with Connects+, including:

Screens or features accessed
Actions performed within the App
Search activity
Browsing or navigation activity within Connects+
Feature usage
Session-related information

This information may be used to provide, maintain, troubleshoot, and improve Connects+.

1.9 Device and Technical Information

We may collect technical information associated with the device used to access Connects+, including:

Device identifier
Device type and model
Operating system and version
App version
Network-related information
Diagnostic information
Crash information
Performance information

This information helps us diagnose technical problems, improve application stability, and maintain the security and performance of Connects+.

2. How We Use Information

We may use collected information to:

Create and manage user accounts
Authenticate users
Provide access to business features
Provide attendance and location-based functionality
Manage employees and teams
Manage rental properties
Manage expenses and financial records
Manage invoices and purchase orders
Manage vehicles and fleet information
Manage logistics and inventory
Provide task and workflow functionality
Enable posts, comments, and collaboration
Process uploaded files and media
Provide notifications
Respond to support requests
Maintain and improve Connects+
Detect, investigate, and prevent unauthorized activity
Troubleshoot crashes and technical problems
Maintain application security
Comply with applicable legal obligations

We use information only for legitimate business, operational, security, support, and product-related purposes.

3. Account and Organization Access

Connects+ may be provided through an organization or company.

Depending on your role, your organization may control which features and information you can access.

For example, authorized managers or administrators may be able to access business information submitted by employees or other authorized users.

Your organization’s use of Connects+ may therefore determine what information is visible to you and to other authorized users.

If you use Connects+ through an organization, questions about your organization’s collection or use of information may also be directed to that organization.

4. Sharing of Information

We may share information in the following circumstances.

4.1 With Your Organization

If you use Connects+ through a company or organization, information you submit may be accessible to authorized administrators, managers, or other users according to the organization’s configuration and your assigned permissions.

4.2 Service Providers

We may use third-party service providers to help operate Connects+, such as providers that assist with:

Cloud hosting
Database services
Authentication
Push notifications
File and media storage
Application diagnostics
Security
Technical support

These providers may process information only as necessary to provide services to us and our users.

4.3 Legal Requirements

We may disclose information when reasonably necessary to:

Comply with applicable laws or legal processes
Respond to lawful requests from authorities
Protect our rights or property
Investigate suspected fraud or abuse
Protect the safety of users or others
Enforce our agreements and policies

4.4 Business Transfers

If Netkom Technologies is involved in a merger, acquisition, restructuring, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to applicable law.

We do not sell users’ personal information as a standalone commercial product.

5. Data Security

We take reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction.

Where supported by our infrastructure, data transmitted between the App and our servers is protected using encrypted connections such as HTTPS/TLS.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

Users should also protect their account credentials and should not share passwords with unauthorized persons.

6. Data Retention

We retain information for as long as reasonably necessary to:

Provide Connects+ services
Maintain business records
Fulfill the purposes described in this Privacy Policy
Meet contractual obligations
Resolve disputes
Maintain security
Comply with legal and regulatory requirements

Retention periods may vary depending on the type of information and the requirements of the organization using Connects+.

7. Account Deletion

Users may request deletion of their Connects+ account and associated personal information by contacting us through the contact information provided below.

When we receive a valid deletion request, we will process the request in accordance with applicable law and our contractual obligations.

Some information may need to be retained where required by law, necessary for legitimate business purposes, or required to maintain records belonging to an organization.

If your Connects+ account is managed by an organization, you may also need to contact that organization regarding account deletion or removal of organizational records.

8. User-Generated Content

Connects+ may allow users to create and share posts, comments, photos, videos, and other content.

Users are responsible for the content they submit.

We may remove or restrict content that violates applicable laws, our terms, organizational policies, or other applicable rules.

Organizations may also have administrative controls over content submitted by their users.

9. Children’s Privacy

Connects+ is intended primarily for business and organizational use.

The App is not directed toward children under the minimum age required by applicable law.

We do not knowingly collect personal information from children in violation of applicable children’s privacy laws.

If you believe that a child has provided personal information to us improperly, please contact us so that we can investigate and take appropriate action.

10. Third-Party Services

Connects+ may rely on third-party services and technologies to provide certain functionality, including authentication, cloud services, notifications, analytics, diagnostics, payment-related functionality, and other infrastructure.

Those services may process information according to their own privacy policies and applicable agreements.

Where required, users may be provided with additional information about relevant third-party services.

11. Notifications

Connects+ may send notifications related to account activity, attendance, tasks, approvals, expenses, business activities, and other application features.

You can control certain notification permissions through your device settings.

Disabling notifications may prevent you from receiving some time-sensitive updates from the App.

12. International Data Processing

Depending on the services used by Connects+ and the organization using the App, information may be processed or stored in countries other than the country in which you reside.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

13. Your Privacy Rights

Depending on your location and applicable law, you may have rights concerning your personal information, including the right to:

Request access to personal information
Request correction of inaccurate information
Request deletion of personal information
Request restriction of certain processing
Object to certain processing
Request a copy of certain information
Withdraw consent where processing is based on consent

Some rights may be subject to legal or contractual limitations.

To exercise applicable rights, please contact us using the information below.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in Connects+, applicable laws, or our practices.

When we make changes, we will update the “Last Updated” date at the beginning of this Privacy Policy.

We encourage users to periodically review this Privacy Policy.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Netkom Technologies

Website: https://netkomconnects.com/

For privacy-related requests, please contact Netkom Technologies through the contact information provided on our website.

Last Updated: 12 Aug 2025

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